A Pharmaceutical ERP is very important because the processes and controls required in pharmaceutical companies are very different from other companies. These processes are controlled and proper SOP's are followed. A true pharmaceutical ERP is the one which can take care of all operations right from Planning to Sales & following the guidelines laid down as per cGMP.
A Pharmaceutical ERP should take care of any Bulk, API & Formulation companies. Further, these companies can be Allopathic, Ayurvedic & Homeopathy. Progen is a Pioneer in Pharmaceuticals with more than 800 sites installation worldwide for above segments. Progen's ERP s/w is cGMP & 21CFR Part11 compliant & will be able to validate as per above guidelines.
Any system should be able to take care of ERP (Enterprise Resource Planning), HRIS (Human Resource Management System), DMS(Distribution Management System), FFMS (Field Force Management System). In all the above systems, there should be controls like authorisation & audit functionality with audit trail.
Software should have robust architecture with fail over, replication and disaster recovery, the software should be able to handle all maintenance issue by itself. Upgrading software with latest business intelligence & changes in govt tax law should be simple. The data should always be reliable and the software should be tried and tested.
The software should be simple and easy to use, it should have industry specific screens to understand better and connect to software. Most of the software are not industry specific therefore very difficult to implement.
The implementation partner should have a practical outlook to implement any ERP software as it requires a lot of Human intervention and change management to implement ERP in any organisation.